Terms of Service
Welcome to Chuck's online store, owned and operated by JC MARKET STUDIOS SDN BHD, a company registered in Malaysia ("Company"). These Terms and Conditions ("Terms") govern your use of Chuck's online store ("Service"), including the purchase of products sold through the Service. By accessing or using the Service, you agree to be bound by these Terms.
Use of Service
User Accounts: In order to purchase products through the Service, you may need to register for a user account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account login information and for any activity that occurs under your account.
Prohibited Activities: You may not use the Service for any illegal or unauthorized purpose, including but not limited to: (i) violating any applicable laws, rules, or regulations; (ii) engaging in any fraudulent, abusive, or otherwise objectionable behavior; (iii) interfering with or disrupting the Service or the servers or networks connected to the Service; (iv) attempting to bypass any security measures of the Service; (v) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated "scraping"; or (vi) using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Service in a manner that sends more request messages to the Company's servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser.
Product Information and Orders
Product Information: The Company attempts to be as accurate as possible in describing the products sold through the Service. However, the Company does not guarantee that product descriptions, prices, or any other content on the Service are accurate, complete, reliable, current, or error-free.
Orders: When you place an order through the Service, you are making an offer to purchase the products in your order. The Company reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.
Payment: Payment for products purchased through the Service must be made at the time of the order. The Service accepts payment by credit card, debit card, or other payment methods as specified on the Service. The Company reserves the right to change the payment methods it accepts at any time.
Shipping: The Company will make every effort to ship products ordered through the Service within three to five business days. However, the Company does not guarantee delivery times and is not liable for any delays in delivery.
Returns and Refunds
Please refer to our Returns and Refund Policy
Ownership: The Service and all content and materials included therein, including but not limited to software, text, graphics, logos, images, and videos, are owned by the Company or its licensors and are protected
Disclaimer of Warranties: The Service and all products sold through the Service are provided on an "as is" and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, materials, or products included on the Service. To the full extent permissible by applicable law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability: In no event shall the Company or its officers, directors, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Service or the products sold through the Service, whether based on contract, tort, strict liability, or any other legal theory, even if the Company has been advised of the possibility of such damages. In no event shall the Company's total liability to you for all damages, losses, and causes of action exceed the amount paid by you for the products purchased through the Service.
Use of Products: The Company is not liable for any adverse reactions or side effects that may occur as a result of the use of the skincare products sold through the Service. It is the customer's responsibility to refer to ingredients used, read and follow all product instructions and warnings before using any skincare product sold through the Service.
Clothing Care: The Company is not liable for any damage or alteration to clothing that may occur as a result of improper care or washing. It is the customer's responsibility to read and follow all care instructions and warnings before washing or caring for any clothing purchased through the Service.
Indemnification: You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, any violation by you of these Terms, or any violation by you of any rights of another.
Force Majeure: The Company shall not be liable for any failure to perform its obligations under these Terms if such failure is caused by events beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, labor disputes, natural disasters, or other disruptions.
Applicable Law: This liability section shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered. Any dispute arising out of or in connection with this section shall be resolved in accordance with the dispute resolution provisions in Section 7 below.
Information We Collect
Personal Information: When you place an order through the Service, we collect your name, email address, shipping address, billing address, phone number, and payment information (such as credit card details). We also collect any personal information you provide when you contact us with questions or feedback, sign up for our newsletter, or participate in any surveys or promotions.
Non-Personal Information: We may collect non-personal information about your use of the Service, such as your browser type, IP address, the pages you visit on the Service, and the time and date of your visit.
Use of Information
Personal Information: We use the personal information we collect to process and fulfill your orders, to communicate with you about your orders, to respond to your inquiries and feedback, and to send you marketing emails about our products and services. We may also use your personal information for our own internal marketing and demographic studies.
Non-Personal Information: We may use non-personal information for our own internal marketing and demographic studies, to improve the Service, and to customize your experience on the Service.
Sharing of Information
Service Providers: We may share your personal information with third-party service providers that help us operate the Service and fulfill your orders, such as payment processors, shipping carriers, and email marketing providers.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a subpoena or court order, or if we believe that such action is necessary to comply with the law or protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: If we sell or transfer all or a portion of our business or assets, we may transfer your personal information to the buyer or transferee.
Marketing Emails: You may opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in the emails.
Cookies: You may choose to disable cookies on your web browser, although this may prevent you from using certain features of the Service.
Updating Your Information: You may update your personal information by contacting us at firstname.lastname@example.org.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your personal information.